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Welcome !
Our long history and excellent pedigree means that our clients can rest assured that their insurance needs are well taken care of.
Brief History
Associated Insurance Brokers (AIB) was established in 1983 by Clive Sussman and Harry Casper and is currently the one of the largest independent insurance brokerages in Cape Town.
- Services
- Franchise Insurance
Franchise Specialists : Unique insurance products and advice
Spur Restaurant
The insurance packaging concept and development of franchising commenced with the Spur Group. We are privileged to have been part of this pioneering spirit as Insurance Brokers to the first Spur.
Franchises National and International
To date, in addition to the Spur Group, we have designed unique bespoke packages for in excess of ten renowned national and international South African Franchises. - Quote
AIB Insurance Quote: South Africa
- Partnerships
- Glacier
Glacier by Sanlam
Glacier Asset Protection offers access to a range of blue-chip short-term insurers. This assures you of independent and objective advice at all times, which translates into a professional solution at optimum premium levels. You will be in a position to compare different offerings and personalise your cover through the insurer of your choice.
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- Claims
Complaints Procedure
The procedure to follow when submitting a complaints is a follows
Day 1 - the written complaint is lodged with AIB
By day 5 - after receipt of complaint, the Compliance Officer will have confirmed receipt of the complaint in writing.
By day 21 - If resolved, the status will be communicated to you, the client, in writing.
By day 42 - if still unresolved, full reasons for the lack of progress will be communicated to you, the client, in writing and you will be informed of your right to seek legal redress via the office of the FAIS Ombudsman.
You then have 6 months to lodge a complaint at the FAIS Ombudsman’s office.
Lifestyle Access
